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We love decreasing stress for our restaurant clients. Restaurants can be a bustling environment of demanding customers, multi-tasking front-of-house staff, and busy back-of-house staff, leaving managers and administrators little time to sift through the details of choosing the best POS systems for restaurants. We believe the POS equipment and accounting software should work smoothly for everyone involved.
Over the decades that we have been partnering with small- and large-chain restaurants, we have learned a lot from our clients. We have learned about testing restaurant credit card processing usability across the variety of people who will interface with our systems. We are eager to share our expertise with you, and you can reach us by filling out our contact form. Read on to find out more about how we partner with clients and how we troubleshoot these important business decisions.
What Can a Client of Westmoreland Payment Services Expect in Terms of Service? WPS prides itself on a level of customer service that is not commonly found in the restaurant POS system marketplace. Some companies will boast about their complex approach and insider knowledge when it comes to deciding on the best POS system for restaurants, but after decades of experience and listening to our clients, we know that industry know-how is not enough. We understand that being a real and consistent partner for a restaurant business is essential to everyone’s success. We support not only the account set-up procedure, but also the routine consulting to ensure a continued quality experience.
Examples of WPS’ High Level of Interface with Our Restaurant Clients:
How We Help Clients Decide on POS Systems: Depending on the size and type of restaurant you own and operate, WPS can make suggestions on what type of POS your company requires to run an efficient operation. WPS works with TouchBistro, Micros, and Aloha, among others. We work with our customers to make sure they get the best pricing.
How We Help Clients Decide on Security Solutions: WPS works with several providers that install the cyber coverage needed to keep restaurant owners protected from any and all credit card fraud. An important note to remember: if a property is hacked, VISA & MasterCard can each charge a restaurant up to 5% of their ANNUAL credit card volume. It can happen swiftly and comes right out of the restaurant owner’s bank account. We work hard to make sure this does not happen to our clients.
Whether a restaurant takes online orders, processes cards at a food truck or is trying to reduce card processing fees, WPS can find the POS system that best meets the needs of guests and restaurant operations.