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We love helping small businesses streamline their payment processes so that they can focus on their core product or mission. Small business owners usually specialize in their industry and do not yet have the funds for a full-time accountant or operations manager.
Over the decades that we have been partnering with the hospitality industry, we have learned a lot, and that hard-won knowledge benefits our clients when they are making small business accounting and payment processing decisions. For example, a hotel is not one business so much as many types of small businesses that are all operating together in an ecosystem. Since no one person at a given hotel tends to be in charge of all of the choices for point-of-sale systems, accounting software choices, and security, WPS has served as a useful liaison to create solutions that address the many payment processing needs that arise. For our small business clients, we can look at a business model and deftly assess which solutions will fit a given situation. We are eager to share our expertise with you, and you can reach us by filling out our online contact form. Read on to find out more about how we partner with clients, and how we troubleshoot these important business decisions.
What Can a Client of Westmoreland Payment Services Expect in Terms of Service? WPS prides itself on a level of customer service that is not commonly found in the small business payment processing marketplace. You might hear some companies boast about their complex approach and insider knowledge when it comes to deciding on a small business POS system or payroll software for small businesses. But after decades of experience and long-term clients, we know that industry know-how is not enough. We understand that being a real and consistent partner for a small business is essential to everyone’s success. We support not only the account set-up procedure, but also the routine consulting to ensure a continued quality experience.
Examples of WPS’ High Level of Interface with Clients:
How We Help Clients Decide on POS Systems: Small businesses often cannot afford the high fees associated with many credit card processors. WPS finds payment processing solutions and POS systems for small businesses that save on fees while still delivering financial and marketing data to help companies grow.
Depending on the size and type of business, WPS can make suggestions on what type of POS your company requires to run an efficient operation. We always want to maximize your time and help with consistent results. If businesses are taking payments over the phone, we have a solution that has helped many of our customers make more secure transactions and with a higher profit margin. We work with TouchBistro, Micros, and Aloha, among others, and we always take time to make sure our customers get the best pricing.
How We Help Clients Decide on Security Solutions: WPS works with several providers that install the cyber coverage needed to keep small business owners protected from any and all credit card fraud. An important note to remember: if a property is hacked, VISA & MasterCard can each charge a small business up to 5% of their ANNUAL credit card volume. It can happen swiftly and comes right out of the small business owner’s bank account. We work hard to make sure this does not happen to our clients.
We take a holistic approach to both POS and fraud prevention for small businesses. Depending on the needs and size of a business, we can recommend the perfect fit. Let us help your business grow based on the work you are doing.